Skip to content Skip to navigation

Communication and conflict

Why conversational capacity is so important

Being able to swim in a swimming pool might not mean that one can swim safely in the ocean during a hurricane. Skiing easily on an intermediate slope might not mean that one can ski easily (or safely) on an icy, advanced slope. Similarly, being able to have an easy conversation about what is going well might not mean that one can effectively or safely have a difficult conversation about what is going poorly or concerns about future plans.

Subscribe to Communication and conflict